Student Access and Accommodation Services has a specified procedure, in accordance with the University Reasonable Accommodation Procedure, if an individual has reason to believe they have been discriminated against because of a disability and/or medical/mental health condition. Student Access and Accommodation Services is committed to a prompt and effective resolution of any grievance.
If the student has a concern about their services or accommodations, the student should bring them to the attention of their Case Coordinator. If the student believes that the Case Coordinator has not addressed the student’s concerns, the student has the right to contact the Director. If the student believes their needs have not been met after meeting with the Director, they may contact the Office of Equal Opportunity and Access at (309) 438-3383.
The student has the right at any time during the process to contact the Office of Equal Opportunity, Ethics and Access to file a grievance.